1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and any other information you submit through our referral application or contact forms.
- Application Data: Responses related to your referral participation.
- Technical Data: IP address, browser type, operating system, and usage patterns through cookies or similar technologies.
- Communication Preferences: Your consent status for SMS and email communications.
2. How We Use Your Information
We may use the information we collect to:
- Process your application and referral participation
- Send transactional or informational emails related to your account
- Provide updates, referral opportunities, or service-related notices
- Respond to customer service inquiries
- Improve our services, content, and platform
- Comply with legal obligations
We do not sell your personal information to third parties.
3. SMS Communications & Opt-Out
By providing your mobile number, you consent to receive SMS messages regarding your application, referral updates, and related communications. Message and data rates may apply depending on your carrier.
To opt out of SMS messages at any time, reply with:
> STOP to unsubscribe
> HELP for assistance
You may also contact us directly to manage your preferences.
4. Email Communications & Opt-Out
By submitting your information, you consent to receive emails from us related to your participation, updates, and promotional content (if applicable).
To opt out of email communications, you may:
- Click the “Unsubscribe” link in any email
- Contact us and request removal from our mailing list
Note: Transactional or legally required communications (e.g., application confirmations) may still be sent even if you opt out of promotional emails.
5. Sharing Your Information
We may share your information with:
- Licensed mortgage professionals participating in our referral program
- Service providers who help us operate our website and manage communications
- Government authorities when required by law or legal process
All third-party partners are required to maintain the confidentiality and security of your information.
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
7. Your Rights
You may:
- Request a copy of your personal data
- Correct or update your personal data
- Request deletion of your data (unless we’re legally required to retain it)
- Withdraw your consent for marketing communications at any time
To exercise these rights, contact us.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to manage your communication preferences, contact us.